Annexure 6

  1. The franchise will follow the sterilization and disinfection guidelines provided by the franchiser
  2. Each consulting doctor must listen to a patient with its deserving patience & seriousness about their complaint.
  3. Each patient must get a feeling that he/she have conveyed his /her complaint to the doctor
  4. Detailed thorough clinical examination that particular case demands, must be done.
  5. Each patient must be properly conveyed/informed about the existing problem,how it happened,what is the reason for that,how it can be treated,what is the treatment plan,time required to complete that whole particular treatment,what could be the cost for each treatment etc
  6. Proper medical history must be recorded and to be signed by the patient before you start any procedure.
  7. In case of medically compromised patients, advice from concerned physician/specialist related with medical history, medication undergoing, fitness certificate for dental procedure with that patient, must be sought.
  8. The report including fitness certificate, advice from medical practitioner, to be filed properly in each clinic.
  9. The necessity /seriousness for such letter/fitness certificate must be properly conveyed to such patients.
  10. If patient is not willing to follow your instruction, inform him /her our difficulty to proceed with further treatment.
  11. Patient management related with software
  12. It is mandatory to enter all details of contact ,description of services provided,details of each visit payment,details like frequency & date of package treatment received,in the software,without fail
  13. It is the responsibility of each franchisee to make sure detail entry is complete by the dentist or designate
  14. Payment receipt must be given to patient against each payment.
  15. Part payment between patient and clinic is allowed only with clinic owners approval.
  16. It is the responsibility of each clinic to collect the full amount,as per the procedure rates & invoices raised,against each procedure,from the patient..

 

 

 

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